04.25.13
20 words and phrases that will doom
your pitch
Use these 'cursed words,' and many reporters and bloggers will delete your email. So will your employees. Plus, civilization might end.

Evil forces lurk among us, threatening to destroy our way of life. Only communicators stand between civilization and a new...

04.24.13
What's in a wince? How to read
nonverbal cues
She squinted when I suggested her draft of the contract wasn't what we initially discussed. My jaw tightened when he asked for an extension on his report, yet I said "No problem." Examining – and being aware of your own – micro-expressions during negotiations can be a helpful tool in ensuring discussions go smoothly, and that...

"I have had the pleasure of working with Tracy Diina on several occasions. She is personable and professional, an excellent communicator, and handled what could have been a sticky situation with ease and grace. I can rest easy knowing Tracy is managing a project."

Ellen Morse
Ellen Morse Originals